COVID-19 — FAQ
WHAT IS THE ADDRESS OF THE NEW VENUE?
Nieuwevaart 51, 9000 Gent (Vynckier)
WHEN WILL KOMPASS REOPEN?
We are waiting for official government guidelines on when we will be able to open the club again.
WHAT CAN I DO WITH MY TICKET FOR A POSTPONED EVENT?
Tickets remain valid for the new date of the show. In case you cannot attend the new date you can request a voucher here.
This voucher can be used for any other Kompass event and remains valid until July 2022.
I CAN'T FIND MY TICKET. WHAT SHOULD I DO?
Please click here to retrieve your tickets.
HOW DO I GET IN?
Visitors living in Belgium can enter by presenting their QR-code in the CovidSafeBE-app (www.covidsafe.be) proving that they are either:
✗ fully vaccinated – 14 days prior to the event
✗ tested negative: PCR – it can take up to 24 hours to receive your result - valid day of test + 2 days
✗ tested negative: rapid antigen test - this test must be taken by a doctor or pharmacist – it can take up to 2 hours to appear in your app - valid day of test + 1 day
✗ in possession of a recovery certificate - printed versions are allowed
For detailed info please visit: ec.europa.eu/info/live-work-travel-eu/coronavirus-response/safe-covid-19-vaccines-europeans/eu-digital-covid-certificate_en
As of now, we will be working with a saliva testing system (spit test not a stick-in-your-nose test).
No face masks required, detailed information will follow soon!